Director of Luxury, Leisure & Corporate Sales at The Pierre in New York. Overseeing luxury leisure and corporate segments with revenue targets and client relationships.
About the role
- Part-time Customer Service Student assisting major telecom companies with support, communication, and sales. Flexible hours and professional development in a dynamic company.
Responsibilities
- Customer support and communication: You are the first point of contact for customers of our partner companies (Telekom or Vodafone) and ensure a first-class service experience
- Advice & support: You answer questions, resolve issues and delight customers with tailored solutions—transparent, always service-oriented and with an eye for sales opportunities
- Value-added sales: Every customer interaction is an opportunity—whether through contract optimization or closing new contracts. You provide sustainable, pressure-free advice aimed at long-term customer satisfaction
- Multichannel communication: Whether by chat, e-mail or phone—you communicate with professionalism, friendliness and clear language
Requirements
- Communication skills: You can interact well with people and understand their needs
- Empathy & helpfulness: You identify what customers need and find matching solutions
- Reliability & self-organization: Even in stressful situations you keep an overview and work dependably
- Language skills: Very good spoken and written German are essential for this position
- Student: You are an enrolled student and can support us for at least 12 hours per week
- Experience? Not required! Whether you are changing fields or already have customer contact experience—your motivation is what matters to us
Benefits
- Secure position: Permanent employment contract in a growing company
- Comprehensive onboarding: A structured, paid induction to ensure you start well prepared
- Home office: Option to work flexibly from the office or from home after successfully completing the probation period
- Attractive compensation: On average €14.50–€15.00 including performance-related bonus plus unlimited sales commission
- Flexibility: Arrange your working hours to suit your life
- Career opportunities: Training and real advancement prospects in a modern company
- Team spirit: Appreciative team culture, strong peer support and regular team events
- Subsidized Deutschlandticket, employee discounts, free snacks & drinks and more
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