Internship position in Sales at BAT focusing on Trade Marketing tasks and sales support in Venezuela. Supporting projects and activities in the Centro - Occidente region from Maracaibo.
About the role
- Customer Service Representative for telecom companies ensuring outstanding service experiences via multiple communication channels. Engaging clients and problem-solving in dynamic support environment.
Responsibilities
- Customer care and communication: You are the first point of contact for customers of our partner companies Telekom or Vodafone and ensure a first-class service experience
- Advice & support: You answer questions, resolve issues, and delight customers with tailored solutions
- Value-added sales: Every customer contact is an opportunity — whether by optimizing contracts or closing new agreements
- Multichannel communication: Whether via chat, email, or phone — you impress with professionalism, friendliness, and clear communication
Requirements
- Strong communication skills: You are good with people and can understand their needs
- Empathy & helpfulness: You recognise what customers need and find tailored solutions
- Reliability & self-organization: You stay composed and work reliably even in stressful situations
- Language proficiency: Very good German skills, both written and spoken, are essential for this role
- Experience? Not required! Whether you are a career changer or have prior customer contact experience — your motivation matters to us
Benefits
- Secure position: Permanent employment contract in a growing company
- Comprehensive onboarding: Structured, paid training so you start fully prepared
- Home office: Opportunity to work from home after a successful onboarding phase
- Attractive compensation: €2,400 base salary (full-time) plus performance-related bonus and uncapped sales commission
- Flexible working hours: Arrange your working hours to suit your life
- Career opportunities: Further training and real advancement prospects in a modern company
- Team spirit: Appreciative working atmosphere, strong team support, and regular team events
- Subsidised Deutschlandticket (Germany-wide public transport pass), employee discounts, free snacks & drinks, and much more!
Job title
Job type
Experience level
Salary
Degree requirement
No Education Requirement
Location requirements
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