Providing customer support and solutions for Telekom and Vodafone clients in a growing company. Flexible working hours and comprehensive onboarding are key benefits.
Responsibilities
You are the primary point of contact for customers of our partners Telekom or Vodafone, ensuring a first-class service experience
You answer questions, solve problems and delight customers with tailored solutions — transparent, always service-oriented and sensitive to sales opportunities
Every customer interaction is an opportunity — whether through contract optimization or closing new contracts. You advise sustainably, without pressure and with the goal of creating long-term satisfaction
Whether by chat, email or phone — you impress with professionalism, friendliness and clear communication
Requirements
Communication skills: You are good with people and understand their needs
Empathy & helpfulness: You identify what customers need and find the right solutions
Reliability & self-organization: You stay composed and work reliably even in stressful situations
Language skills: Very good German skills, spoken and written, are essential for this position
Experience? Not required! Whether you are a career changer or have experience in customer contact — your motivation matters to us!
Benefits
Secure position: Permanent employment contract in a growing company
Comprehensive onboarding: A structured, paid training period so you start well prepared
Remote work: After a successful onboarding phase and once you are familiar with our processes, we offer the option to work flexibly from the office and from home after the probationary period
Attractive pay: €2,400 base salary (full-time) plus performance-based bonus and unlimited sales commission — your effort pays off
Flexibility that fits your life: Shape your working hours to suit your needs
Career opportunities: Training opportunities and real advancement prospects in a modern company
Team spirit: Appreciative working atmosphere, strong team support and regular team events
Subsidized Deutschlandticket, employee discounts, free snacks & drinks and much more!
Job title
Customer Service, Customer Advisor – Support & Sales
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