Manager overseeing security monitoring and incident response for PSI - managed infrastructures. Leading cyber threat investigations and vulnerability management in a dynamic environment.
About the role
- Fraud Assistant Manager at financial services company overseeing fraud detection and investigation. Leading team performance and collaborating across departments to minimize risk and loss.
Responsibilities
- Support the Fraud Manager in daily operations of fraud detection, investigation, and prevention.
- Communicate performance expectations and team updates clearly and consistently.
- Foster a high-performance, motivated work environment and drive target achievement.
- Coach and mentor team members through 1:1s, performance evaluations, and policy briefings to promote best practices and ensure operational alignment.
- Collaborate with management to develop and implement departmental strategic plans aligned with fraud prevention goals.
- Maintain hands-on expertise with fraud detection platforms to support team inquiries and ensure accurate guidance.
- Track and report fraud metrics, outcomes, and losses.
- Identify and communicate emerging fraud trends with mitigation recommendations.
- Develop and maintain early warning indicators and trend reports.
- Investigate fraud scenarios and escalate complex cases with proper documentation.
- Respond to inquiries from customers, law enforcement, and regulators.
- Refine business rules and detection strategies balancing risk, cost, and customer experience.
- Conduct root cause analysis and recommend process improvements.
Requirements
- Education level required: High School / High School Equivalency (GED, HiSET, TASC) / Foreign Equivalent in Business, Finance, or Criminal Justice
- Minimum experience required: 6+ Years of relevant investigative fraud experience in financial services industry and 3+ years of management of fraud professionals.
- Deep understanding of various fraud schemes (e.g., check, deposit, card, internal/employee fraud) and loss prevention methods.
- Deep understanding of common fraud types (e.g., phishing, account takeover, social engineering, etc.).
- Strong familiarity with: Regulatory frameworks including Regulation E, UCC Articles 3 & 4, and Regulation CC
- Banking core systems and tools (DNA, Nautilus, FCRM, Salesforce)
- Fraud prevention and detection methodologies
- Skilled in generating fraud trend analysis and actionable metrics.
- Advanced Excel and data analysis capabilities preferred.
- Knowledge of relevant legal standards and compliance obligations within financial services.
Benefits
- medical insurance
- dental insurance
- vision insurance
- life insurance
- disability insurance
- comprehensive leave program
Job title
Job type
Experience level
Salary
Degree requirement
Location requirements
Licensed Condominium Manager leading day - to - day operations for condominiums in Calgary. Engaging with clients and ensuring excellent service delivery and management compliance.
Product Line Manager at Genetec managing the access control portfolio and engaging stakeholders for product success. Requires experience in product management and fluency in French and English.
Branch Executive overseeing performance and development in Belo Horizonte. Leading a commercial team to ensure strategic goals and sustainable results for Tokio Marine.
Commercial Manager at Tokio Marine planning and executing training and business strategies for life insurance products. Fostering sales growth and client relationships in Goiânia and nearby regions.
Transition Manager responsible for planning and executing service transitions at dsm - firmenich. Leading strategy and ensuring seamless handover between business units and external partners.
Continuous Improvement Manager leading impactful change initiatives at NatCen. Driving improvement programmes and building organisational capability in process optimisation.
Studioleitung im Bereich EMS und Premium - Fitness mit Erfahrung im Premium - Fitnesssegment. Verantwortung für Teamführung, Mitgliederberatung und Studioentwicklung an mehreren Standorten in Deutschland.
Driver Team Manager responsible for operational management and leadership of Train Drivers at Merseyrail. Ensuring safety, compliance, and performance excellence at Kirkdale Traincrew Depot.
Responsable des Systèmes d’Information Groupe pour Nova Mobility Services en structuration. Définition et mise en œuvre de la stratégie SI pour le groupe.