Housekeeping Service Partner responsible for maintaining a clean environment at Riverview Health Centre. Assisting with movements and tray services under guidance of management.
About the role
- Learning & Development Partner managing learning systems and optimizing compliance programs at Five9. Designing impactful global learning experiences in a dynamic and experienced team.
Responsibilities
- Design, develop, and curate onboarding and ongoing learning content, including e-learning (Articulate 360), microlearning, presentations, and resources aligned to business needs.
- Coordinate and deliver new-hire onboarding and orientation sessions, including logistics, scheduling, global calendars, and content updates.
- Support learning programs end-to-end, including project coordination, communications, surveys, and continuous improvement based on learner feedback and effectiveness metrics.
- Support administration of the Learning Hub (LMS/LXP), including system configuration, content management, data integrity, integrations, and vendor coordination.
- Administer and track mandatory compliance training, ensuring timely completion, accurate records, audit readiness, and alignment with Legal, Compliance, and HR requirements.
- Assist in maintaining dashboards and reports to measure learning participation, effectiveness, and compliance, translating data into actionable insights.
- Guide users in accessing plans and role-based pathways, providing guidance on navigating learning platforms and curated content and increasing adoption.
- Support learners and escalate complex issues for employee inquiries, managing support tickets, troubleshooting issues, and partnering with HR, IT, and vendors for resolution.
- Develop and maintain self-service resources (FAQs, job aids, knowledge articles) to improve learner experience and reduce support volume.
Requirements
- Bachelor’s degree preferred required
- 2+ years of HR or Learning and Development experience
- Strong communication and presentation skills, both written and verbal
- Solid understanding of adult learning principles, instructional design methodologies, and training delivery techniques
- Experience with learning management systems (LMS), learning experience systems (LXPs), and e-learning platforms such as Articulate 360 or others
- Strong attention-to-detail, resourcefulness and drive for innovation
- Exceptional time, resource management, and organizational skills
- Ability to prioritize workload and act with appropriate urgency
- Demonstrated ability to work successfully cross functionally
- Able to follow guidance and escalate when needed
- Calm appearance under pressure
- Ability to brainstorm and contribute ideas
Benefits
- Company stocks
- Annual merit increase based on performance
- 15% night shift differential pay
- Paid Leave with Cash Conversion
- HMO with free dependents
- Retirement Plan
- Life Insurance
- While on work from home setup: Internet and meal allowance are provided
- Employee Assistance Program for mental and social well-being
- Government-mandated Benefits (SSS, PhilHealth, PagIBIG, 13th month pay, Solo parent leave, Special leave for women)
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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