Hybrid Programme Manager – Apprenticeships

at Fitch Group, Inc.

• Job title: Programme Manager – Apprenticeships
• Job type: Full Time
• Experience level: Entry level
• Salary: Not specified
• Degree requirement: Professional Certificate
• Location requirements: Hybrid, London, United Kingdom

About the role

• Programme Manager managing apprenticeships at Fitch Learning in London. Leading a team of Skills Coaches and ensuring programme excellence with large employer clients.

Responsibilities

• Lead and line manage a cohort of Skills Coaches, setting targets, conducting monthly performance reviews, and driving KPI achievement to ensure programme excellence.
• Own end-to-end apprentice lifecycle management, ensuring smooth onboarding/offboarding and timely progress reviews to keep learners on track.
• Serve as the primary client point of contact, translating requirements into high-quality apprenticeship solutions and coordinating delivery schedules (workshops, visits, sessions).
• Collaborate cross-functionally with Functional Skills and other internal teams to align priorities, share best practices, and support audits/inspections.
• Use data to collate, analyze, and report performance insights, providing monthly updates to the Apprenticeship Director and informing continuous improvement.

Requirements

• 3+ years’ recent experience in a management role, ideally within Apprenticeships or Education, with a track record in government-funded training provision.
• Proven success achieving targets in a KPI-driven environment and working with large employers.
• Strong people leadership skills with experience motivating, developing, and managing performance.
• Proficient IT skills, including spreadsheets and data management/analysis.
• Management qualification at Level 3 or above.
• Teaching or assessor qualification, and the ability to create inspiring, engaging learning content.
• Understanding of Ofsted inspections and knowledge of government-funded audits and compliance.
• Exceptional organizational, communication, and problem-solving skills; highly motivated, flexible, and adaptable.

Benefits

• Hybrid Work Environment: 3 days a week in office required based on your line of business and location
• A Culture of Learning & Mobility: Dedicated trainings, leadership development and mentorship programs designed to ensure that your time at Fitch will be a continuous learning opportunity
• Investing in Your Future: Retirement planning and tuition reimbursement programs that empower you to achieve your short and long-term goals
• Promoting Health & Wellbeing: Comprehensive healthcare offerings that enable physical, mental, financial, social, and occupational wellbeing
• Supportive Parenting Policies: Family-friendly policies, including a generous global parental leave plan, designed to help you balance career and family life effectively
• Inclusive Work Environment: A collaborative workplace where all voices are valued, with Employee Resource Groups that unite and empower our colleagues around the globe
• Dedication to Giving Back: Paid volunteer days, matched funding for donations and ample opportunities to volunteer in your community