Hybrid Business Process Automation, Developer

at Fitch Group, Inc.

• Job title: Business Process Automation, Developer
• Job type: Full Time
• Experience level: Junior, Mid level
• Salary: $80,000 - $95,000 per year
• Degree requirement: Bachelor's Degree
• Tech skills: RPA
• Location requirements: Hybrid, New York City, United States

About the role

• Business Process Automation Engineer driving automation projects for Fitch Group. Collaborating on process assessments and automating solutions using UiPath and other technologies.

Responsibilities

• Engineer will conduct process assessments to identify automation opportunities. This will include documenting the As-Is process, determining automation feasibility, understanding Risk and calculating benefits & ROI
• Document the solution’s ‘Process Definition Document’, which includes core details on the process, requirements and process maps for the To-Be Solution. Identify variations and build proper exception handling. Determine the appropriate solution (Bot, Agent or hybrid)
• Engineer will be responsible for building, configuring & maintaining the UiPath workflows, libraries and integrations (API’s, Connectors, Webhooks) that are part of the solution
• Engineer should leverage RPA for deterministic steps in the workflow, while leveraging AI Agents for open-ended steps requiring analysis & judgement
• Engineer will create and execute a Test Plan, including creating Test Data & Test Cases to validate the results. The Engineer will work with the Business to conduct a UAT and confirm they are satisfied with the output
• Communicate any Change Management guidelines to End Users for the new solution being deployed. Work with Sr. Engineers to conduct a peer review of the code and deploy the package to production
• Monitor the solution in production to track logs, metrics and defects which require addressing
• Adhere to guidelines & best practices set by the BPA Team to minimize risk. This includes applying least access principles and going through the proper InfoSec checkpoints when dealing with sensitive data.

Requirements

• 2-5 years experience in business analysis / process improvement
• 1-3 years experience in automation development with UiPath or similar
• Proven delivery of designing, developing & deploying UiPath solutions using the REFramework, with proper exception handling built into code
• Practical experience with designing & building AI enabled automations.
• Experience with writing & refining prompts, and including proper context to achieve best output
• Proficiency in process mapping, requirements gathering, and writing user stories for both deterministic and AI-driven workflows
• Strong communication and stakeholder management skills; ability to translate business needs into secure, scalable solutions.

Benefits

• Hybrid Work Environment: 2 to 3 days a week in office required based on your line of business and location
• A Culture of Learning & Mobility: Dedicated trainings, leadership development and mentorship programs designed to ensure that your time at Fitch will be a continuous learning opportunity
• Investing in Your Future: Retirement planning and tuition reimbursement programs that empower you to achieve your short and long-term goals
• Promoting Health & Wellbeing: Comprehensive healthcare offerings that enable physical, mental, financial, social, and occupational wellbeing
• Supportive Parenting Policies: Family-friendly policies, including a generous global parental leave plan, designed to help you balance career and family life effectively
• Inclusive Work Environment: A collaborative workplace where all voices are valued, with Employee Resource Groups that unite and empower our colleagues around the globe
• Dedication to Giving Back: Paid volunteer days, matched funding for donations and ample opportunities to volunteer in your community