Transformation Analyst supporting AI adoption within FIS's Professional Services team. Engaging in data analysis, project management, and process improvement activities.
Responsibilities
Analyze Power BI and operational data to identify trends and gaps
Support process improvement by documenting and communicating updated workflows
Assist with internal project management and cross‑functional deliverables
Participate in staff meetings to align on objectives and share progress updates
Interact with leadership to build communication and professional presence
Support feature rollout activities, status reporting, and Agile PI planning
Apply FIS guiding principles to support a ‘Voice of the Customer’ mindset
Develop Standard Operating Procedures and Project Plans to improve efficiency and speed to market
Requirements
Bachelor’s degree in relevant field of study
Proficiency in Microsoft Office Suite
Fluent in English; Strong written and verbal communication skills
Adaptability, a drive to learn, and strong problem-solving skills
Ability to work well independently and within a team
Bonus If You Have
Experience with Power BI
Java or JavaScript programming
Technical exposure to AI concepts or systems
Benefits
Competitive salary and excellent benefits
The chance to work on some of the most challenging, relevant issues in financial services & technology
A broad range of professional education and personal development possibilities – FIS is your final career step!
Time to support charities and give back to your community
A work environment built on collaboration, flexibility, and respect
Student Loan Repayment Program: FIS will PAY OFF participants’ undergraduate loan balance over 10 years of service! Eligibility starts after one year of tenure in the program. The benefit applied to undergraduate student loans for US-based degrees and must be in the employee’s name.
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