Director leading Public Safety solutions at VIA. Driving mission - centric AI initiatives for safety agencies and stakeholders.
About the role
- Director of Product Delivery overseeing UI/UX in technology solutions for global brands. Leading team collaboration to ensure high-quality delivery and operational excellence.
Responsibilities
- Lead Coates’ Product Delivery function and team
- Ensure high-quality UI/UX designs, user stories, functional specifications, and technical solution definitions
- Oversee Design and Refinement lifecycle phases
- Ensure delivery readiness, downstream quality, and operational excellence
Requirements
- Lead, coach, and develop the Product Delivery and Design organization, including Product Owners, Technical Business Analysts, and Product Designers
- Own and maintain an effective handoff and refinement process from Product Discovery
- Spearhead process definition and operational excellence for Design and Refinement phases of SDLC
- Partner closely with Engineering and Delivery leadership
- Maintain strong expertise in Coates’ product and solution capabilities
- Develop understanding of the client’s technology ecosystem
- Establish strong quality and completeness standards for design artifacts, functional & technical specifications, and user stories
- Identify trends and opportunities to improve Product Delivery practices
- Support client adoption through release-facing collaboration
- Conduct ongoing assessment of team capacity and skill needs
Benefits
- annual market competitive bonus program
- Thrive Program with flexible work options
- dedicated time for health and wellbeing (virtual Yoga or meditation sessions)
- Global Wellness paid day off
- “Give Back Day” for community impact
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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