Senior Account Manager at FBMC coordinating client activities and ensuring satisfaction at Jackson Health Systems. Leading services while developing management team members for high performance.
About the role
- Account Manager responsible for operational and technical relationships at Fiserv. Developing and managing client accounts while ensuring full utilization of services and compliance with legal obligations.
Responsibilities
- Develop and manage operational and technical relationships through in-person visits and phone calls
- Understand the client’s environment to ensure full utilization of Fiserv’s solutions
- Provide various levels of reporting on accomplishments and in-process activities
- Influence and work cross-functionally on critical initiatives
- Maintain compliance with system audits, client profile updates, and other administrative duties
Requirements
- High School Diploma or equivalent experience
- 3+ years’ experience in customer service
- Ability to travel up to 20%
Benefits
- Health insurance
- Retirement plans
- Paid time off
- Flexible work arrangements
- Professional development opportunities
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