About the role

  • Sales Professional at FirstLight responsible for building community relationships and ensuring client satisfaction through effective onboarding and care coordination.

Responsibilities

  • Work with FirstLight's leadership team to build relationships in the Buckhead, Sandy Springs, Brookhaven and Dunwoody Communities.
  • Partner closely with Care Coordinators, Caregivers, Operations Leadership.
  • Ensure smooth onboarding and continuity of care for new clients.
  • Communicate client needs, expectations, and service details clearly to internal teams.
  • Support coordination efforts to maintain high client satisfaction and retention.
  • Conduct in-person visits with referral partners, prospective clients and community organizations.
  • Build and maintain strong referral relationships with: Hospitals, Rehab facilities, Assisted living Communities, Physicians, Case Managers, Senior centers and community organizations.
  • Represent company at local trade shows, health fairs and industry events.
  • Track weekly outreach activity and referral development.
  • Maintain accurate records of prospects, referrals, and marketing efforts.
  • Meet or exceed monthly and quarterly growth goals.
  • Provide regular updates to leadership on market trends and opportunities.
  • Support social media and digital marketing efforts to increase brand awareness.
  • Assist in planning and executing local marketing initiatives.

Requirements

  • Background in sales, business development, marketing, networking or community relations
  • Experience with the Senior Care community such as hospital, social work, rehabilitation, long-term care, assisted living, independent living, nursing home, home care, home health care is beneficial.
  • Familiarity with CRM Systems and Microsoft/Google tools.

Benefits

  • Competitive salary
  • Flexible schedule
  • Bonus based on performance
  • Company parties
  • Home office stipend
  • Paid time off
  • Profit sharing
  • Training & development
  • Wellness resources

Job title

Sales Professional

Job type

Experience level

Mid levelSenior

Salary

$60,000 - $150,000 per year

Degree requirement

No Education Requirement

Location requirements

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