Branch Manager overseeing operations and team leadership at Firefighters First Federal Credit Union in Tempe, AZ. Focused on member experience and growth within the firefighter community.
Responsibilities
Managing all regional office operations.
Ensuring members’ needs are met through a consultative approach.
Promoting membership expansion by networking with local fire stations, unions, professional firefighter organizations, and attending events.
Handling escalations which include researching and responding to member inquiries in a timely manner.
Effectively managing lending and deposit pipelines.
Regularly meeting with each team member to coach and mentor.
Holding teams accountable for meeting all service level agreements.
Requirements
Bachelor’s degree.
Minimum of 3 years’ experience as a branch manager or a financial services branch representative.
Experience supervising or managing employees.
Experience with sales and operations at a financial institution.
All candidates must be bondable and maintain bondable status throughout employment in accordance with credit union regulatory requirements.
Benefits
Competitive salary with a pay for performance bonus
Fully paid Medical, Dental, and Vision benefits package for employees.
Fully paid Life insurance, AD&D, short and long-term disability coverage
401k plan with a 3% safe harbor from the credit union and a matching program of up to 4%
Education reimbursement of up to $5,250 annually, along with a 0% education loan assistance program
Pet Insurance
4 weeks of PTO annually including 2 ½ days of float time.
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