Wundmanager responsible for planning and conducting wound visits at nursing home. Collaborating with medical staff and ensuring quality of care in Coesfeld, Germany.
About the role
- Area Manager overseeing day-to-day operations and sales team at NAPA Auto Parts UK. Ensuring customer satisfaction and stock control across branches in the area.
Responsibilities
- Day-to-day operation of the branches within your area.
- Evaluating employee performance and providing feedback and coaching as required.
- Developing customer relations within area, communicating with Regional Sales Manager to meet targets.
- Interacting with customers on a regular basis via telephone or when visiting the branch to ensure satisfaction and gain useful feedback.
- Regular interaction and holding short daily catch up sessions with all area management.
- Briefing Branch Managers and other employees on current sales goals, promotions, and other relevant information.
- Ensuring Branch stock control and audits are completed and to schedules set.
- Efficient management of stock, to include goods in, supplier and customer returns in all branches.
- Monitoring and driving telesales efficiency within your area.
- Ensuring service levels with parts deliveries are to a satisfactory standard in all branches.
- Resolving customer problems as needed.
- Ensure the planning and authorising staff holidays are as per company policy within all branches.
- Reporting and dealing with staffing issues. (all disciplinary issues to be dealt with via HR department)
- Complying with all health & safety requirements.
- Ensuring all branches complete daily van checks and resolving defects reported.
- All Branches efficiently manage and handle cash and adhere to relevant procedures.
- Active in assisting credit control with customer debt. (Running over aged debt report)
- Cooperating with other areas and departments relating to company practices.
- Driving promotional activities from across the area and achieve goals set.
- Adhering to high ethical and professional standards.
- Ensuring a high standard of housekeeping within the branches.
- Ensuring all company procedures are always adhered to.
- Responsible for managing the sales team within your area.
- Identify new business and develop existing business within your area through well executed sales planning.
- Organise your team to carry out local market research and monitor and report information about competitor activity.
- Achieve growth in line with budget.
- Manage your team of BDM’s by measuring them against set business KPI’s.
- Responsible for the delivery of sales promotions and marketing material.
- Develop and maintain strong relationships with customers.
- Performance manages your team of BDM’s.
Requirements
- Experience as an Area Manager or experienced Motor Factor Branch Manager looking for progression.
- First class commercial awareness with an ability to leverage reporting data to drive growth and margin.
- Good working knowledge of Microsoft Excel.
Benefits
- Exclusive discounts and cashback from 1000s of major retailers and grocers via the AAG Benefits App, including Tesco, Boots and Just Eat.
- Opportunities for career progression and bespoke training.
- Free pension advice from our standard pension provider.
- Free access to Health, Wellbeing and Financial tools.
- Potential to earn a performance based bonus, paid monthly.
- Discount on car parts.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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