Hybrid Operations Associate

at Findigs, Inc.

• Job title: Operations Associate
• Job type: Full Time
• Experience level: Junior, Mid level
• Salary: $105,000 - $120,000 per year
• Degree requirement: Bachelor's Degree
• Tech skills: Tableau
• Location requirements: Hybrid, New York City, United States

About the role

• Operations Associate managing day-to-day operations and supporting financial strategy at Findigs, a rental software startup. Collaborating with various teams to enhance operational efficiency and effectiveness.

Responsibilities

• Collaborate with the BizOps team to manage day-to-day operations across multiple product teams.
• Maintain and continuously improve standard operating procedures, workflows, and documentation to ensure consistency, quality, and scalability.
• Monitor operational performance metrics and dashboards to identify trends, bottlenecks, and errors, then partner with team leads to design and implement concrete improvements.
• Maintain staffing and operating forecasts for offshore teams, including headcount planning, capacity modeling, and performance reporting to internal stakeholders.
• Collaborate with Product leadership and the Executive team on ways to improve product operations.

Requirements

• Bachelor’s degree in Business, Operations, or a quantitative field like Economics, Statistics, or Mathematics.
• 1-3 years of experience in operations, management consulting, finance, or a related analytical field.
• Demonstrated experience owning and improving processes end-to-end, from diagnosing issues to rolling out and monitoring changes.
• Strong organizational skills, attention to detail and ability to balance multiple priorities.
• Excellent communication and interpersonal skills.
• Intermediate to advanced Excel/Google Sheets experience.
• Experience with analytics or project management tools, such as Jira, Notion, Sigma, Tableau, etc.

Benefits

• Location: We operate on a hybrid schedule, with in-office days at our newly renovated NoHo office
• Mission-Driven Culture: A collaborative, high-impact workplace where we challenge each other to grow, innovate, and drive meaningful change.
• Competitive Compensation: Competitive base salary + Pre-IPO equity
• Generous Time Off: We trust our team to manage their own time and workload. That's why we offer a Unlimited Paid Time Off (PTO) policy, allowing you to take the time you need to rest and recharge. We also observe all-company holidays.
• Wellness Perks: Health benefits, 401(k) matching up to 4%, monthly gym and tech stipends, and lunch provided every day.