Head of E - Commerce responsible for defining and scaling digital commercial ecosystem at Vueling. Supports the commercial lifecycle within owned digital channels from booking to post - booking.
About the role
- E-Commerce & Reverse Logistics Supervisor at Ferragamo ensuring operational excellence in logistics and warehouse operations. Managing order fulfillment, returns, and cross-functional team collaboration.
Responsibilities
- Manage e-commerce order fulfillment including picking, packing, and shipping.
- Coordinate with customer service to resolve order-related issues.
- Ensure compliance with safety standards and operational procedures.
- Supervise e-commerce warehouse staff and allocate resources effectively.
- Oversee return processing from e-commerce, retail stores, and wholesale partners.
- Ensure timely inspection of returned items.
Requirements
- 3+ years of experience in a omni channel warehouse, preferably in a luxury or fashion environment.
- Proficiency in WMS/ERP systems and Microsoft Office Suite.
- Strong organizational and communication skills.
- Strong understanding of return processes and inventory/quality control.
Benefits
- Health insurance
- Paid time off
- Professional development
- Employee discounts
- Flexible work arrangements
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