Operations Coordinator supporting the COO in managing supply chain operations and ensuring smooth processes. Involves coordination of various operational tasks and documentation.
About the role
- Associate Director overseeing patent operations to enhance quality and efficiency at Fenwick & West. Partnering with leadership on strategy and operational excellence.
Responsibilities
- Serve as a strategic and operational leader within the Patent Practice Area
- Drive excellence, innovation, and efficiency across all facets of patent operations
- Partner with practice leadership and attorneys/agents to ensure operational infrastructure aligns with strategic objectives
- Oversee key operational functions, lead cross-office/cross-practice initiatives, and advance long-term plans
- Lead the design and implementation of innovative operational frameworks and technology solutions
- Manage and share performance metrics to measure operational success and identify areas for improvement
- Ensure compliance with firm policies, client guidelines, and applicable patent rules and regulations
- Provide executive oversight and leadership to the patent docketing department, international filing department, legal support analysts, and related operational teams
- Mentor and develop managers and teams to strengthen leadership capabilities
- Collaborate with firm departments such as Finance, IT, HR, and Risk Management
Requirements
- Minimum of (10) years of experience in patent operations
- At least (5) years in a leadership/management capacity
- Bachelor’s degree required; advanced degree or project management certification preferred
- In-depth knowledge of U.S. and foreign patent prosecution processes, docketing systems, and patent operations infrastructure
- Expertise in IP docketing and data management platforms, with proficiency in EFS, PAIR, EPAS, WIPO, and PTO Financial Manager
- Proven ability to lead multi-disciplinary teams in a complex, fast-paced environment
- Strong analytical and financial acumen, with experience interpreting and leveraging operational data to drive decisions
- Ability to lead through change, inspire high performance, and foster a collaborative, high-trust culture
- Strategic mindset with the ability to anticipate business needs and develop long-term solutions
- Commitment to client service excellence and continuous improvement
- Advanced proficiency in Microsoft Office applications and patent management software platforms
- Exceptional written, verbal, and organizational skills
- High level of discretion and professionalism when handling confidential information.
Benefits
- Healthcare
- Life Insurance
- Health Savings Accounts
- Flexible Spending Accounts
- Wellbeing
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