Hybrid Director, CVT – Commercial Vehicle Team

Posted 55 minutes ago

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About the role

  • Director overseeing commercial vehicle claims, improving efficiency and compliance at FCCI. Leading a team to ensure effective claims management and resolution in a corporate setting.

Responsibilities

  • Oversee and provide direction and guidance to adjusters and leaders
  • Monitor workloads, quality, and deadlines of team
  • Ensure timely and effective handling of assigned claims
  • Identify potential volume or workflow issues and implement changes
  • Conduct claim quality file reviews and create improvement plans
  • Investigate and resolve claimant, policyholder and agent inquiries and complaints

Requirements

  • Minimum of eight years relevant commercial claims experience AND
  • Minimum three years in a leadership role.
  • Applicable Adjuster’s license.
  • Advanced working knowledge of the laws based in torts, statutes, and contracts.
  • Advanced working knowledge of Inter-company arbitration procedures.
  • Advanced working knowledge of judicial and legal systems.
  • Solid working knowledge of claims management techniques, processes and fiscal systems.
  • Excellent communication, prioritization, interpersonal and organizational skills.
  • Ability to analyze, define and solve problems; the use of good judgment and decision-making.
  • Ability to interpret and explain insurance policies and coverages.
  • AIC, ACLS or ACLA designation or equivalent coursework or experience.

Benefits

  • Flexible Work Environment
  • Paid Family Leave
  • Competitive PTO & Holidays
  • Recognition & Bonus Programs
  • Medical, Vision, Dental & Life Insurance
  • Employee Referral Bonus
  • Paid Volunteer Time
  • 401(k) Match & Profit-Sharing

Job title

Director, CVT – Commercial Vehicle Team

Job type

Experience level

Lead

Salary

$102,357 - $157,629 per year

Degree requirement

Bachelor's Degree

Location requirements

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