Planning and coordination of worldwide service and repair operations for lifeboats, davits and access systems carried out by our global service partners as well as by our own technicians
Technical support for service technicians
Repair planning and coordination as well as shipping of spare parts, materials and tools
Preparation of technical documentation for service and creation of required documents, such as service and repair reports in English
Preparation of quotes, orders and invoices
Coordination and communication with customers and the internal technical department
Telephone and written customer support as well as support of global service partners in English
Administrative tasks within the scope of responsibilities
Requirements
Vocational qualification as a master craftsman/technician (m/f/d) or equivalent education
Initial professional experience as a Service Manager is desirable but not mandatory
Ideally experience in ship/boatbuilding or plant engineering
Strong English skills, both spoken and written (high international workload)
Strong customer orientation, outgoing, resilient and a structured way of working
Good MS Office skills as well as experience using PPS systems and AutoCAD
Benefits
Reliability: An exciting and varied role in an international corporate group with a flat organizational structure, a very pleasant working atmosphere and a culture of mutual respect
Work–life balance: Flexible and family‑friendly working time arrangements (remote work, working time account and flextime)
Career prospects: Support for professional and personal development
Support beyond work: A subsidized and comprehensive sports program with eGym Wellpass, company bike leasing, Corporate Benefits and other employee offers
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