About the role

  • Planning and coordination of worldwide service and repair operations for lifeboats, davits and access systems carried out by our global service partners as well as by our own technicians
  • Technical support for service technicians
  • Repair planning and coordination as well as shipping of spare parts, materials and tools
  • Preparation of technical documentation for service and creation of required documents, such as service and repair reports in English
  • Preparation of quotes, orders and invoices
  • Coordination and communication with customers and the internal technical department
  • Telephone and written customer support as well as support of global service partners in English
  • Administrative tasks within the scope of responsibilities

Requirements

  • Vocational qualification as a master craftsman/technician (m/f/d) or equivalent education
  • Initial professional experience as a Service Manager is desirable but not mandatory
  • Ideally experience in ship/boatbuilding or plant engineering
  • Strong English skills, both spoken and written (high international workload)
  • Strong customer orientation, outgoing, resilient and a structured way of working
  • Good MS Office skills as well as experience using PPS systems and AutoCAD

Benefits

  • Reliability: An exciting and varied role in an international corporate group with a flat organizational structure, a very pleasant working atmosphere and a culture of mutual respect
  • Work–life balance: Flexible and family‑friendly working time arrangements (remote work, working time account and flextime)
  • Career prospects: Support for professional and personal development
  • Support beyond work: A subsidized and comprehensive sports program with eGym Wellpass, company bike leasing, Corporate Benefits and other employee offers

Job title

Junior Service Manager

Job type

Experience level

Junior

Salary

Not specified

Degree requirement

Professional Certificate

Location requirements

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