Hybrid Operations Manager

Posted last week

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About the role

  • Oversee day-to-day operations, ensuring alignment across teams and smooth execution.
  • Lead and support recruitment and people operations: manage hiring pipelines, onboarding, and team performance tracking.
  • Refine and manage SOPs, processes, and workflows to increase efficiency and consistency across departments.
  • Maintain and update dashboards to track company performance, KPIs, and team progress.
  • Monitor revenue, expenses, and profitability, identifying trends and addressing discrepancies.
  • Manage commission tracking and ensure accuracy in payroll coordination.
  • Resolve operational and technical challenges quickly — implementing scalable, long-term solutions.
  • Partner with leadership to deliver on key initiatives, budgets, and reporting.
  • Act as a key operational connector across teams, ensuring clarity and accountability in every process.

Requirements

  • 3–6 years of experience in operations, project management, or business management, ideally within startups or scale-ups.
  • Highly organised and detail-oriented, with the ability to juggle multiple priorities.
  • Analytical thinker with strong data skills — confident using dashboards, reports, and financial tracking tools.
  • Excellent communicator who builds alignment across teams and functions.
  • Proactive problem-solver who thrives in fast-paced, evolving environments.
  • Tech-savvy and confident with modern workflow tools and automation platforms.
  • Comfortable working autonomously and taking ownership of outcomes.
  • Nice-to-haves: Experience in creator platforms, SaaS, or digital-first businesses.
  • Familiarity with financial systems or CRM platforms.
  • Previous exposure to process automation or operational scaling.

Benefits

  • Unlimited holiday
  • Remote working
  • Support with upskilling and professional development
  • Regular London team get-togethers
  • A culture that embraces experimentation, ownership, and speed

Job title

Operations Manager

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

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