eCommerce Development Manager responsible for managing technology projects at Wolters Kluwer. Driving technology initiatives and ensuring quality outcomes for project deliverables.
About the role
- eCommerce Business Consultant at FactFinder enhancing conversion rates for B2B and B2C clients through data-driven strategies. Engaging heavily with key accounts across the eCommerce landscape.
Responsibilities
- Strategic consulting for selected national and international eCommerce clients (key accounts)
- Development and management of performance strategies to sustainably grow client accounts
- Analysis of relevant KPIs and data (e.g., search KPIs, conversion, AOV, data feed quality) and derivation of clear, data-driven recommendations for action
- Identification and prioritization of specific revenue levers (conversion, AOV, revenue), including cross- and upselling opportunities in collaboration with Sales
- Design, implementation and monitoring of optimization measures in search and product discovery
- Configuration and continuous improvement of FactFinder setups (search and product discovery configuration)
- Planning and delivery of trainings and workshops for client teams and stakeholders
- Sparring and advisory at decision-maker level (C-level, shop management, eCommerce leadership)
- Close collaboration with Customer Success, Product and Sales teams and active contribution of your insights to the development of our product
Requirements
- Several years of experience in the eCommerce environment or related industries
- Strong KPI and business understanding (conversion, AOV, ROI, revenue)
- Analytical thinker with a passion for data-driven decision making
- Strong technical and IT understanding
- Experience with A/B testing, campaigns or personalization is a plus
- Confident communication with diverse stakeholders
- Ownership mindset and enjoyment of responsibility
- Languages: German (business fluent), English fluent
- Willingness to travel within D/A/CH (Germany/Austria/Switzerland)
Benefits
- Competitive compensation with transparent performance incentives
- Flexible working arrangements
- Modern tooling and budget for experiments
- A team with a high-trust culture and clear leadership
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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