Sales Manager for Prysmian’s telecom business, driving growth in Sweden and Denmark. Building relationships and executing sales plans for fiber and connectivity solutions.
About the role
- Sales Support Coordinator supporting sales operations and orders for Exxel Outdoors. Focusing on customer experience and sales support activities in a dynamic team environment.
Responsibilities
- Assists in the sales support of assigned accounts, while executing various duties assigned by Sales Support Manager.
- Manages orders and the assigned accounts, including manual order entry for SOs (sales orders) & BSOs (blanket sales orders), monitoring flow of EDI orders, and releasing orders.
- Manage NuOrder orderbook by releasing orders and reach out to Sales Rep for any issues related to the order.
- Investigate complicated issues relating to order fulfillment and communicate directly with Sales reps, warehouse, and/or the customer to provide resolution.
- Processes order confirmations and provides proforma invoices.
- Supports customer program sheet creation and ensures accurate pricing in ERP system through price groups.
- Assists Sales Support Manager with Item Set Ups in retailer portals.
- Enters and processes RMAs, credit rebills and memos.
- Manage order information flow between ERP and customer portals, identify and resolve errors.
- Monitor forecast management report and resolve price group variances.
Requirements
- Bachelor’s degree
- Minimum of 2 years’ experience in Customer/Dealer Service
- Preferably in a consumer product, retail or dealer-based environment
- Marketing & Sales experience desirable
- Team player, team leader as needed
- Proven record of setting high expectations and achieving commitments
- Strong independent problem-solving skills
- Strong product knowledge
- Must be proficient in Excel
- Understanding of MS NAV/MS Business Central a plus.
Benefits
- Exxel Outdoors offers 3 Medical Plans
- Dental
- Vision
- Life Insurance
- programs for additional life insurance for self, spouse and family
- critical illness
- short-term disability
- pet Insurance
- open work environment with a workout facility for employee use
- telephone booths for privacy
- expansive employee breakroom with an awesome view of the Flatirons
- 60% off MRSP on all company websites
- discount programs from many outdoor industry companies through Pro-Deals
- $200 allowance to buy any company product
- option for one work from home day, 4 10-hour days, or 9 9-hour days dependent on role in the organization
- minimum of 80.0 hours vacation
- 7 days sick to all Full-time employees
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