Regional Network Director managing vendor relationships in the mortgage services sector. Overseeing performance management and resolving escalated issues within a defined territory.
Responsibilities
Be responsible for escalated issues within the network in a defined territory
Be responsible for performance management to defined standards using analytics and scorecards
Point of Escalation for Vendors and Internal Operation teams
Escalated Asset Oversight
FHA Post Sale Escalations
Hazard Claim and Major Repair Oversight
Chargeback and dispute 2nd point of contact
Inflated Bid/Cut Bid monitoring
Requirements
Two years’ management experience demonstrating skills in strategy development, negotiation, performance, and vendor relationship management
Proven experience in contract negotiation, conflict resolution, strategy development, and project management
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