Hybrid Auction Operations Administrator

at ServiceLink

• Job title: Auction Operations Administrator
• Job type: Full Time
• Experience level: Junior, Mid level
• Salary: $21 - $23 per hour
• Degree requirement: High School Diploma
• Location requirements: Hybrid, Irvine, United States

About the role

• Auction Operations Administrator managing the online auction platform for ServiceLink Auction. Overseeing data processing, quality control, and customer communication, ensuring seamless auction operations.

Responsibilities

• Oversee Email Inboxes and update systems, clients, and customers accordingly
• Process seller valuation documents, i.e. Appraisals, BPOs, MLS tear sheets; to extract data and images to utilize in company systems
• Ensure data within systems is complete and accurate
• Use Data Loader to update and load records in bulk
• Perform data reconciliation by comparing seller data to system data for accuracy
• Monitor dashboards and reports in Salesforce to ensure all assets and programs are being represented accurately on the PDP and in system

Requirements

• High school diploma or equivalent required; Bachelor’s degree preferred
• 2+ years of Microsoft Excel experience; Proficiency in Microsoft Office with an emphasis on Excel
• Excellent written and verbal communication skills
• Ability to communicate to customer/client with no management presence and ensure a professional positive outcome
• Mortgage/Real Estate background preferred
• An energetic and dynamic professional with a willingness to learn
• Ability to work both independently and as a team player
• Strong analytical and quantitative skills
• Ability to adapt in a rapidly changing business and technology environment
• Ability to prioritize and manage complex scheduling and document tracking
• Strong interpersonal skills to build strong, cohesive relationships

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Life insurance
• 401(k) plans
• Employee Stock Purchase Plan
• Paid vacation
• Paid sick time