Motor Vehicle Direct Client Service Specialist working in the South Burlington DMV. Responsible for conducting examinations and processing vehicle registrations and licensing.
About the role
- Client Care Specialist assisting clients via Email and Live Chat at ExoClick, a global ad company. The role involves troubleshooting and ensuring customer satisfaction in a hybrid work environment.
Responsibilities
- Point of contact for client communication via Email/Ticket & Live Chat
- Help clients working with the ExoClick platform, ensuring internal procedures are followed and maintaining consistently high standards of work.
- Taking ownership of unresolved issues and following them through to the customer’s complete satisfaction.
- Troubleshoot 1st level technical issues for internal products
- Manage workflows/reports to agreed KPIs
- Identify business opportunities for revenue growth and work closely with our Sales department
Requirements
- Previous customer service experience (Minimum 2 years)
- Bachelor degree or equivalent. Degree in languages highly valued.
- You are fluent in/or native English
- Strong oral and written communication
- Multi-tasking abilities and good time management skills.
- Analytical skills.
- Demonstrate initiative and proactivity
- Flexibility in working hours to meet business needs
- Proficient with PC based software and browsers
- Ability to work independently with minimal supervision
- Ability to adapt to changes in processes and platform development
- Comfortable with all types of Adult content websites
- Sales experience with online advertising/publishing
- Technical knowledge especially working with HTML, JAVASCRIPT, proxies etc.
- Knowledge of website construction and/or online advertising
- Fluent 2nd language written especially Russian/Chinese/French/Italian or Spanish
Benefits
- Private health insurance
- Your Birthday off as a paid holiday
- Flexible compensation plan: travel, meals & childcare
- Additional internal and external training through our EXOGROUP University program
- English, Portuguese & Spanish classes
- Training budget & study leave
- License to access Udemy for Business (training platform)
- Employee referral program bonus - You can earn 2500Eur by referring someone!
- Exciting team buildings in locations such as Ibiza
- Office Perks
- Organic fruit
- Monday team breakfast
- Subsidised Well-Being Activities
- Calm App
- Yoga classes
- Massages
- Subsidized catering
- Flexible remote work
- Home office set up budget of 500 Eur
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
Senior Manager leading digital services for patient care across multiple sites in a Canadian healthcare organization. Overseeing telecommunications and service desk operations in a complex environment.
Client Services Executive delivering proactive support to legal advisors. Collaborating with the Client Services team to ensure efficient service delivery in Birmingham and Manchester.
Client Services Analyst at Cozen O'Connor managing collections and client communication issues. Role involves client service, invoice inquiries, and improving collection processes in a hybrid work environment.
Client Service Specialist at SEB helping corporate clients navigate digital banking products. Delivering customer - focused support via email, calls, and meetings.
IT Infrastructure Management Specialist responsible for optimizing IT systems and managing project risks while interacting with Japanese clients. Involves collaboration with cross - function teams and effective communication with stakeholders.
Customer support role for Japanese speaking clients at Kyndryl. Engage with customers and enhance service experience while leveraging technical knowledge.
Senior Tax Manager for Top 20 CPA firm focusing on client opportunities and local market growth. Join Aprio's dynamic Tax team for professional advancement and collaboration.
Cyber Client Service Technician serving as the primary GEHC Services face for device cybersecurity. Responsible for ensuring customer satisfaction through service excellence.
Hands - on technical leader overseeing clinical medical devices' cybersecurity services. Leads Cyber Client Service Technicians while ensuring compliance and service excellence.