IT Service Manager responsible for whole service cycle and direct client interaction at UPGREAT AG in Switzerland. Focus on managing and improving IT services and supporting project delivery.
About the role
- Senior Manager responsible for executing deal pricing roles in IT Services, including commercial modeling and pricing negotiations. Collaborating with stakeholders and providing competitive analysis for strategic decisions.
Responsibilities
- Develop various commercial models, including T&M, Fixed Bid, Transaction/Outcome-based, Gain Share, and Value-based pricing
- Perform sensitivity and scenario analysis, price walks, and GAP analysis
- Spearhead pricing discussions and commercial negotiations
- Be responsible for customer pricing submissions and finalize contractual commercial terms and conditions
- Evaluate deal assumptions, risks, and rewards, as well as client submissions and commitment
- Collaborate with various stakeholders to ensure clear communication of timeframes and expectations
- Provide thought leadership in complex and bespoke deal structures
- Conduct competitive analysis and maintain a repository of price levers
Requirements
- Experience: 3 to 6 years of overall work experience, with a minimum of three to five immediate years in executing deal pricing roles, preferably in the IT Services/ITES/IT product or BPO industry.
- Strong understanding of P&Ls, cash flows, and a solid grasp of finance and numbers
- Excellent proficiency in Microsoft Excel, PowerPoint, and Word
- Ability to work on multiple projects/tasks simultaneously and perform under high pressure and stringent deadlines.
- Must be a quick learner with the ability to adapt to changing circumstances.
- Excellent communication skills, with the ability to manage and influence senior stakeholders.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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