Senior IT Manager overseeing key technology initiatives at Thermo Fisher Scientific. Collaborating with global teams to enhance customer success through IT innovations.
About the role
- Professional Services Manager joining Setpoint to enhance client experience through tech solutions in asset-backed credit. Involves client reporting, legal parsing, and operational management in a hybrid setup.
Responsibilities
- Own the accuracy and timely delivery of client reporting and calculations using Setpoint’s Capital OS product across asset classes.
- Parse legal agreements and translate requirements into clear operational rules for Product and Engineering.
- Manage operational processes to onboard and support software and professional services clients, coordinating with Engineering, Product, and Legal.
- Be the client-facing point of contact to resolve reporting discrepancies, calculation questions, and disputes quickly and clearly.
- Support professional services work streams such as calculation agent/paying agent activities, new facility consulting, and backup servicer readiness.
- Represent the voice of the customer in internal product and process communications.
- Act as an owner - you are trusted to provide value added services to our clients and need to have a zero defect mentality.
Requirements
- 3-4 years of relevant capital markets / credit experience, ideally involving borrowing base certificates, monthly servicer reporting, or MSR reporting.
- 4–8 years overall of FP&A, asset-backed lending, structured finance, or debt capital markets experience.
- Ability to deal with ambiguity, manage multiple priorities, and meet deadlines in high-pressure situations.
- Strong analytical and problem-solving skills with high attention to detail and documentation.
- Experience in client facing tasks, resolving disputes and offer value added solutions.
- Expert status in Excel.
Benefits
- competitive salaries
- stock options
- medical, dental, and vision coverage
- 401(k)
- short term and long term disability coverage
- flexible vacation
Job title
Job type
Experience level
Salary
Degree requirement
Location requirements
Manager overseeing IT asset management and vendor relationships for Sanford Health. Ensuring quality support services and compliance with IT policies and procedures.
Distributor Development Manager overseeing a national sales team and expanding Sandvik's distribution network across the USA. Responsible for cultivating distributor relationships and maximizing market share
Sr Manager overseeing customer intake and success management for T - Mobile's enterprise client. Leading cross - functional teams to ensure operational rigor and compliance under peak - event conditions.
Vendor Manager overseeing supplier relationships and performance at T - Mobile. Leading procurement efficiency across Credit, Fraud, Payments, and Collections operations.
RK
Project Manager in corporate development and strategic quality management for construction company Ditting. Leading projects that simplify processes and support digital transformation, enhancing quality management.
Manager for Conservation Research and Practice at SFI, focusing on sustainable forest management and conservation outcomes in Canada. Collaborating with diverse teams to support grant - funded projects and best science practices.
Insights Services Manager at Meltwater leading strategic insights for high - profile Tech, Media & Entertainment clients. Managing a team and ensuring delivery excellence across multiple accounts.
Operational leader driving workflow and fostering team performance for Tax practice at Sumer. Aiming to enhance client services and operational management in a growing firm.
Senior Facilities Manager overseeing direct management of properties and supporting facility teams at MAPP. Responsible for promoting MAPP’s reputation and delivering exceptional customer service.