Hybrid Senior Manager

Posted 3 weeks ago

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About the role

  • Senior Manager overseeing Transitions at EXL, ensuring successful project execution and client engagement.

Responsibilities

  • Will execute transition of processes with end to end accountability
  • Consultants in this practice will be required to work closely with our clients on onsite projects
  • Provide ground level assessment and recommendations on processes with respect to process re-engineering and offshoring feasibility
  • The job will involve extensive interaction with business users, senior management and IT personnel of EXL
  • To lead client engagements, ensuring consistent service delivery
  • Business development in select accounts

Requirements

  • 10+ years of experience, most of which should be in BPO environment
  • 3+ years of the BPO experience should be in Transitions
  • Should have hands-on experience of migrating processes
  • Program Management experience of a small to medium size engagement
  • Graduate / Post Graduate in any stream
  • PMP, PgMP certification (preferred)

Benefits

  • Flexible working hours

Job title

Senior Manager

Job type

Experience level

Senior

Salary

Not specified

Degree requirement

Postgraduate Degree

Tech skills

Location requirements

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