Senior Manager overseeing Medicare DSNP Market, collaborating across teams for compliance and product performance at CVS Health. Driving sales growth and member satisfaction.
About the role
- Senior Manager overseeing Transitions at EXL, ensuring successful project execution and client engagement.
Responsibilities
- Will execute transition of processes with end to end accountability
- Consultants in this practice will be required to work closely with our clients on onsite projects
- Provide ground level assessment and recommendations on processes with respect to process re-engineering and offshoring feasibility
- The job will involve extensive interaction with business users, senior management and IT personnel of EXL
- To lead client engagements, ensuring consistent service delivery
- Business development in select accounts
Requirements
- 10+ years of experience, most of which should be in BPO environment
- 3+ years of the BPO experience should be in Transitions
- Should have hands-on experience of migrating processes
- Program Management experience of a small to medium size engagement
- Graduate / Post Graduate in any stream
- PMP, PgMP certification (preferred)
Benefits
- Flexible working hours
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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