Senior Manager overseeing Medicare DSNP Market, collaborating across teams for compliance and product performance at CVS Health. Driving sales growth and member satisfaction.
Responsibilities
Manage state-specific compliance requirements related to DSNP
Drive product performance indicators for tactical improvements
Collaborate with sales and marketing teams to enhance retention strategies
Provide training and support to local sales teams
Participate in product design and network compliance audits
Guide development and review of member materials
Offer benefit education and support for member issues
Serve as a subject matter expert on Medicaid policy for dual eligible market
Requirements
3+ years’ experience in one or more of the following: DSNP programming, Managed Care Operations, Medicare Advantage
Demonstrated relationship management skills
Strong organization and creativity
Proven track record in compliance assurance
Skilled at leading cross-functional teams
Ability to manage multiple priorities
Experience with workflow and collaboration tools (e.g., QuickBase, SharePoint)
Understanding of HPMS communications
Benefits
Affordable medical plan options
401(k) plan (including matching company contributions)
Employee stock purchase plan
No-cost programs including wellness screenings, tobacco cessation, and weight management programs
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