Corporate Services Manager leading corporate support services within a dynamic organization. Managing operations, compliance, and vendor relationships to ensure operational excellence.
About the role
- Senior Manager overseeing Medicare DSNP Market, collaborating across teams for compliance and product performance at CVS Health. Driving sales growth and member satisfaction.
Responsibilities
- Manage state-specific compliance requirements related to DSNP
- Drive product performance indicators for tactical improvements
- Collaborate with sales and marketing teams to enhance retention strategies
- Provide training and support to local sales teams
- Participate in product design and network compliance audits
- Guide development and review of member materials
- Offer benefit education and support for member issues
- Serve as a subject matter expert on Medicaid policy for dual eligible market
Requirements
- 3+ years’ experience in one or more of the following: DSNP programming, Managed Care Operations, Medicare Advantage
- Demonstrated relationship management skills
- Strong organization and creativity
- Proven track record in compliance assurance
- Skilled at leading cross-functional teams
- Ability to manage multiple priorities
- Experience with workflow and collaboration tools (e.g., QuickBase, SharePoint)
- Understanding of HPMS communications
Benefits
- Affordable medical plan options
- 401(k) plan (including matching company contributions)
- Employee stock purchase plan
- No-cost programs including wellness screenings, tobacco cessation, and weight management programs
- Confidential counseling and financial coaching
- Paid time off
- Flexible work schedules
- Family leave
- Dependent care resources
- Colleague assistance programs
- Tuition assistance
- Retiree medical access
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