IT Service Manager ensuring service quality and customer satisfaction for an IT - Service Provider. Involves communication with clients and stakeholders while managing service contracts.
About the role
- Senior Manager designing a credit risk appetite framework for BNPL at a leading fintech. Collaborating with senior management to define metrics and create governance frameworks for risk assessment.
Responsibilities
- Define the scope and requirements for product risk appetite:
- Work with senior management to create a requirement document outlining key metrics and thresholds
- Design a governance framework to review the metrics on a regular basis and an escalation process in the case of adverse results
- Create an automated dashboard to track the agreed metrics
Requirements
- Familiarity with credit risk frameworks
- Analytical ability to help define and set appropriate thresholds for the key metrics
- BI / Data engineering to assist with new ETL jobs
- BI reporting experience for building the dashboard used to track the metrics
Benefits
- Health insurance
- Flexible working arrangements
- Professional development opportunities
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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