Restaurant Manager at Pokawa overseeing daily operations, staff management, and customer service. Driving team performance and ensuring high standards of product quality in a fast - paced environment.
About the role
- Lead Assistant Manager performing HR activities from Hire to Retire in a data-driven company. Responsible for managing team operations, process improvements, and ensuring compliance with company policies.
Responsibilities
- Perform all HR related activities from Hire to Retire
- Dispute Management, Exception handling, Quality audits and Reporting
- Day to day team & process management experience
- Ensure noise free delivery in operations including queue management
- Drive weekly dashboards call with the client stakeholders
- Identify training needs, arrange trainings and evaluate post training performance
Requirements
- 4-6 Years of experience
- Experience of managing a team of 15 to 20 members
- Experience in SAP/ServiceNow and SuccessFactors
- High level of computer proficiency and excellent MIS skills
Benefits
- Health insurance
- Paid time off
- Flexible working arrangements
- Professional development opportunities
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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