Service Delivery Manager responsible for high - quality client service delivery in international projects. Managing multinational customers and leading service delivery processes from hybrid office in Malaga.
About the role
- Assistant Manager focused on order to cash processes and cash application at EXL Services. Collaborating with onshore and offshore teams to ensure timely cash applications and reconciling accounts.
Responsibilities
- Meet the timeliness and accuracy parameters of cash applications
- Effective communication with onshore/offshore partners
- Prior experience to work on excel and email writing
- Flexible to work in Night shifts/Overtime as per the business requirement
- Strong accounting skills to understand the accounting treatment for corrections/errors.
- Coordination with multiple lines of business for any open items or account related queries or follow-ups
Requirements
- Commerce Graduate, master’s degree in accounting or MBA Finance and Equivalent
- Accounting Graduate with 5+ years of Finance and accounting experience in Cash applications and month close
- Comprehension skills – should be able to read, interpret business documents
- Ability to analyse complex information, relate and compare data from different sources and identify cause and effect relationships.
- Capable of working with tight deadlines and lead closure of open items
- Ability to analyse complex information, trends, etc. and work on resolving any data anomalies.
- Knowledge of MS Office (Excel, Word, etc.), Internet and E-mail writing,Workday
Benefits
- Knowledge of OTC/AR, accounting/Cash applications, and communication skill.
- Daily task of receiving cash, applying cash to correct policies, research for unapplied cash,
- Reporting and resolving open items with Onshore billing partners.
- Handling premium cash application for different lockboxes, (Like wire, ACH)
- Managing Year, Month and quarter end expectation with stringent timelines
- Daily/monthly account and balance sheet reconciliations, research & analysis
- Prepare/extract reports and investigate accounting issues
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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