Assistant Manager overseeing day-to-day operations for Healthcare Operations Management in Utilization Management. Mentoring team members and ensuring compliance with healthcare standards.
Responsibilities
Serves as a content model expert and mentor to the team regarding practice standards, quality of interventions, problem resolution and critical thinking
Monitor transactions with an ongoing basis and take corrective steps where necessary or make incremental improvements.
Assist new hires such that they are productive on the floor in the shortest possible time frame
Provides inputs on process and system to the team members.
Client Interaction, where required at the level of Supervisors.
Ensure compliance with internal policies and procedures, external regulations and information security standards.
Requirements
Ability to work in a continually challenging environment
Good written and verbal communication skills
Good leadership skills
Customer Service oriented
Quality oriented
Empathy for effective on the job coaching and feedback
Understanding of end-to-end processes and appreciation of critical parameters
Active PHRN and USRN license
1 year bedside experience
Benefits
Ability to work in a continually challenging environment
Good written and verbal communication skills
Good leadership skills
Customer Service oriented
Quality oriented
Empathy for effective on the job coaching and feedback
Understanding of end-to-end processes and appreciation of critical parameters
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