Hybrid Communications Strategist I – Branch Operations

at Navy Federal Credit Union

• Job title: Communications Strategist I – Branch Operations
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: $68,300 - $107,300 per year
• Degree requirement: Bachelor's Degree
• Tech skills: AEM
• Location requirements: Hybrid, Vienna, United States

About the role

• Communications Strategist role focused on internal communications strategy for Branch Operations at Navy Federal. Collaborate with senior leadership on employee engagement and corporate branding strategies.

Responsibilities

• The Communications Strategist serves as a trusted communications partner to internal department teams and senior leaders, supporting how Branch Operations engages, informs, and connects with its team members.
• This role will support a unified communications strategy grounded in quality, value, and standards.
• Assist in maintaining department-wide voice and branding while customizing routine to moderately complex communications for leadership and business partners.
• Works on assignments requiring considerable judgment and initiative.

Requirements

• Experience in drafting and editing small to medium-scale communication campaigns
• Demonstrated executive maturity and an ability to work effectively with senior executives
• Familiar with change management principles and practices
• Ability to collaborate tactfully with all levels of the workforce and management to include Executive Leaders
• Demonstrated ability to collaborate and co-lead projects with significant impact
• Ability to work in a fast-paced business environment and manage multiple projects concurrently and meet changing requirements and priorities to accomplish goals
• Working knowledge of project lifecycles, project management methodologies, and business requirements analysis
• Effective interpersonal, verbal, and written communications
• Working knowledge of word processing, presentation/project management and spreadsheet software
• Experience in organizational, time management and problem-solving skills
• Experience in research, analytics, organization, and problem-solving skills
• Effective copywriting, editing and proofreading skills, including extensive print and online writing and editorial experience
• Effective relationship-building skills
• Effective presentation skills
• Effective skill to successfully influence, lead and/or guide others towards goals
• Bachelor's degree in Communications, Journalism or related field or the equivalent combination of experience, education, and training
• Required tool/system experience: Microsoft suite of tools (Outlook, Word, PowerPoint, Excel)
• Desired tool/system experience: Staffbase, AEM
• Years of experience required: 5-7 years of experience.

Benefits

• Health insurance
• 401(k) matching
• Paid time off
• Professional development opportunities
• Flexible work hours