Home Care Operations Coordinator managing daily operational tasks for a growing home care agency. Role involves scheduling, hiring support, and client communication.
Responsibilities
Manage caregiver schedules and shift coverage
Handle call-outs and last-minute changes
Maintain accurate scheduling records
Assist with caregiver recruitment and onboarding
Conduct phone screenings
Track compliance documents and certifications
Respond to inquiries from prospective clients
Schedule and support intake assessments
Maintain client files and documentation
Assist with office organization and coordination
Support leadership with operational tasks
Requirements
High School diploma or GED
1-year related experience and/or training
Knowledge of scheduling and/or health care preferred
Proficiency in word processing and computer skills
Above-average human relations and customer service skills
Excellent telephone etiquette and communication skills
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