Hybrid Solutions Consultant

at Exclusive Networks

• Job title: Solutions Consultant
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: Not specified
• Degree requirement: No Education Requirement
• Location requirements: Hybrid, Philippines

About the role

• Solutions Consultant collaborating closely with sales to understand customer requirements. Designing tailored cybersecurity solutions and providing technical expertise for successful implementation.

Responsibilities

• Collaborate closely with the sales team to understand customer requirements, challenges, and objectives.
• Conduct comprehensive product demonstrations and presentations to showcase the features, functionality, and benefits of our solutions.
• Translate customer needs into tailored solution designs and proposals that align with our product portfolio.
• Assist in the creation and review of RFPs (Request for Proposals) and RFIs (Request for Information) by providing technical expertise and input.
• Engage in technical discussions and solution design sessions with customers, understanding their technical environment and providing recommendations.
• Identify and address technical objections or concerns raised by customers, providing appropriate responses and solutions.
• Collaborate with internal teams, including engineering, product management, and professional services, to ensure the feasibility and successful implementation of proposed solutions.
• Conduct product evaluations, proof-of-concepts (POCs), and technical workshops to demonstrate the functionality and feasibility of our solutions.
• Stay up-to-date with industry trends, competitive landscape, and emerging technologies to provide strategic insights and recommendations.
• Assist in the development and delivery of training programs for sales teams to enhance their product knowledge and solution selling skills.

Requirements

• Experience managing or supporting CrowdStrike or similar endpoint security solutions in customer environments
• Review project sow with presales, sales team or post sales lead
• Conducts project kick off and discuss prerequisites
• Conducts project implementation and configuration vs agreed sow and timeline
• Provides activity reports vs project progress
• Conducts User Acceptance Test of completed projects
• Conducts Knowledge transfer of completed projects
• Provides As built documentation of completed projects
• Provides L1-L2 after sales support via agreed SLA
• Coordinates support for L3 TAC support

Benefits

• HMO
• Paid Leaves (Annual, Sick, Birthday, Well-being, Paternity/Maternity/Solo Parent)
• Variable Pay Eligibility