Customer Service Representative responsible for cashiering and food handling at H&S Energy store. Upholding exceptional customer service and ensuring a welcoming environment for all customers.
EA
Hybrid Customer Service Representative – German/French, Phone, Email, Chat
Posted 3 weeks ago
About the role
- Customer service representative for German and French speaking inquiries at exciting AG. Handling customer requests via phone, email, and chat with a focus on quality service and documentation.
Responsibilities
- Responsible handling of telephone and written customer inquiries
- Careful documentation of call outcomes
- Competent and friendly customer advice
- Independent work within a motivated international team
Requirements
- Enjoyment in phone communication and customer support
- Flexible with working hours, reliable and committed
- Communicative personality with very good spoken and written German and French
- English skills are an advantage
Benefits
- Professional onboarding as well as regular trainings and workshops
- Long-term, exciting career and development opportunities in a flat hierarchy
- Flexible working-time models in full-time and part-time for an excellent work–life balance
- Home office
- Private health insurance
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
Customer Service Representative handling cash transactions and ensuring customer service excellence at H&S Energy stations. Responsible for food and beverage handling, store presentation, and safety compliance.
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