About the role

  • Customer Enablement Manager overseeing customer onboarding and product adoption at Evolv Technology. Driving satisfaction and renewals with a focus on customer experience and relationship building.

Responsibilities

  • Build strong relationships with your portfolio of customers
  • Ensure successful onboarding and consistent adoption of products
  • Drive customer satisfaction and successful subscription renewals
  • Collaborate with cross-functional teams
  • Develop proactive success plans and monitor customer health
  • Conduct training sessions and performance reviews

Requirements

  • Excellent relationship building skills
  • Passionate about customer experience
  • Experience with onboarding activities
  • Technical knowledge related to security technology
  • Ability to build strong relationships with cross-functional teams
  • Flexibility for travel demands of 25–30%

Benefits

  • Equity as part of your total compensation package
  • Medical, dental, and vision insurance
  • Health Savings Account (HSA)
  • A 401(k) plan (and 2% company match)
  • Flexible Paid Time Off (PTO)- take the time you need to recharge, with manager approval and business needs in mind
  • Quarterly stipend for perks and benefits that matter most to you
  • Tuition reimbursement to support your ongoing learning and development
  • Subscription to Calm

Job title

Customer Enablement Manager

Job type

Experience level

Mid levelSenior

Salary

$73,000 - $117,000 per year

Degree requirement

Bachelor's Degree

Location requirements

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