Customer Solutions Consultant providing technical support and assistance to SiteMinder customers. Engage with diverse customers while maintaining strong relationships through high levels of customer service.
About the role
- Join Eversource as a Solution Architect Intern assisting in enterprise architecture design. Gain hands-on experience while working on innovative digital transformation projects.
Responsibilities
- Assist in Architecture Design: Support the development and documentation of solution architecture frameworks, including business, application, data, and technology layers.
- Collaborate with teams to ensure solutions align with architectural principles and standards.
- Enterprise Architecture (EA) Standards & Documentation: Assist with updating and refreshing our Architecture Standards SharePoint site, ensuring content is current, well-structured, and accessible.
- Support the creation and maintenance of architectural diagrams, models, and technical documentation.
- Help enforce adherence to architecture governance processes, standards, and best practices.
- Data Collection and Analysis: Research and analyze current systems, processes, and infrastructure to identify opportunities for improvement.
- Gather and document business and technical requirements to inform architecture decisions.
- Support Strategic Initiatives: Assist in evaluating emerging technologies and industry trends to identify opportunities for innovation.
- Help prepare presentations and reports for stakeholders, showcasing architectural solutions and recommendations.
- Collaboration and Communication: Work with cross-functional teams, including IT, business units, and external vendors, to gather insights and ensure alignment of objectives.
- Participate in workshops, meetings, and brainstorming sessions to provide input on architectural designs.
Requirements
- Currently pursuing a Bachelor’s or Master’s degree in Computer Science, Information Technology, Software Engineering, Business Information Systems, or a related field.
- Understanding of enterprise architecture concepts, frameworks (e.g., TOGAF, Zachman, or similar), and methodologies.
- Basic knowledge of IT systems, software development, databases, and cloud technologies.
- Familiarity with enterprise architecture tools, especially SAP LeanIX EAP, is a plus.
- Strong analytical, problem-solving, and critical-thinking skills.
- Excellent communication skills with the ability to present technical concepts to non-technical stakeholders.
- Eagerness to learn and adapt in a fast-paced environment.
- Candidates with experience in any of the following will be highly preferred:
- SharePoint (Development) – Experience in designing, customizing, and managing SharePoint sites.
- ServiceNow (Integration) – Understanding of ServiceNow’s integration capabilities with enterprise systems.
- Power BI – Ability to create dashboards and reports using Power BI for data visualization.
- Microsoft .NET – Basic knowledge of .NET framework for enterprise application development.
- Azure Logic Apps – Exposure to designing and implementing workflow automation using Azure Logic Apps.
- Cloud Platforms – Basic understanding of cloud environments like Azure, AWS, or Google Cloud.
- Software Development – Knowledge of programming languages such as Python, Java, or C#.
Benefits
- Mentorship and guidance from experienced Solution Architects and IT professionals.
- Opportunity to work on real-world projects and contribute to enterprise-level decisions.
- Exposure to enterprise integration tools such as ServiceNow and Azure Logic Apps.
- Networking opportunities within the IT and business community.
- Professional development and skill-building workshops.
- Potential for full-time employment upon successful completion of the internship.
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