Hybrid Director – Satellite Network Portal (SNP) Operations

Posted 2 weeks ago

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About the role

  • Director of SNP Operations overseeing strategic and operational management of Eutelsat’s LEO satellite ground network. Leading teams to ensure service delivery and customer satisfaction.

Responsibilities

  • Own the end-to-end operations strategy for OneWeb’s global SNP network, ensuring seamless integration and performance.
  • Lead and mentor regional SNP managers, fostering collaboration and accountability.
  • Manage SNP implementation and vendor SLA compliance.
  • Drive site expansion upon request, upgrades, documentation, and configuration management.
  • Define, monitor, and enforce global SLA and KPI frameworks.
  • Implement reporting mechanisms to track performance, availability, and compliance.
  • Establish global standards for SNP maintenance, security, and operational excellence.
  • Oversee global vendor performance and training.
  • Manage global SNP operational budgets, including forecasting and cost optimization.
  • Lead global incident response and change management processes.

Requirements

  • 12+ years of experience in global operations leadership within satellite or telecommunications industries.
  • Proven track record managing geographically dispersed teams and complex technical infrastructures.
  • Expertise in SLA/KPI frameworks, operational governance, and vendor management.
  • Strong financial acumen and experience in budget oversight.
  • Exceptional communication and stakeholder engagement skills.
  • Ability to travel internationally up to 30%.
  • Preferred qualifications: Deep technical understanding of LEO satellite ground systems and Ka/Ku-band technologies.
  • PMP or equivalent certification.
  • Experience with fiber optic and RF infrastructure standards.
  • Strong team-building and oversight skills.

Benefits

  • Work-Life Balance: We offer flexible schedules and hybrid work options to help you balance your personal and professional life.
  • Commitment to Diversity & Inclusion: With colleagues from over 75 countries, we embrace our global DNA and are committed to creating an inclusive workplace.
  • Sustainability at Our Core: At Eutelsat, sustainability is more than just a word; it’s woven into our strategy.
  • Professional Development: Elevate your skills in a stretching, rewarding, and meaningful environment.

Job title

Director – Satellite Network Portal (SNP) Operations

Job type

Experience level

Lead

Salary

Not specified

Degree requirement

No Education Requirement

Tech skills

Location requirements

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