Key Account Manager driving sustainable market share growth for adidas and JD Group. Collaborating closely with internal and external departments to meet sales targets while managing orderbook effectively.
EE
Hybrid Customer Relations Manager – Corporate Health & Social Sustainability
Posted 3 weeks ago
About the role
- Customer Relations Manager at EUPD, specializing in corporate health and social sustainability. Engage clients and optimize relationships in a hybrid work environment.
Responsibilities
- You manage our existing clients throughout the entire project lifecycle, ensuring professional coordination, transparency, and a consistently positive customer experience.
- You continuously maintain existing client relationships, document needs in the CRM, and ensure structured, high-quality, and reliable communication.
- You systematically identify opportunities for appropriate add-on services, proactively derive needs, and strategically develop our clients together with the Sales team (upselling & cross-selling).
- You advise existing clients on relevant services such as studies, analyses, certifications, and benchmarks, and support them in selecting suitable offerings.
- You coordinate internal interfaces (Sales, Project Management, Certification Team) to ensure smooth project workflows and prompt responses to client inquiries.
- You guide clients through certification and analysis processes, ensure transparency, and make certain that all information is complete, submitted on time, and of high quality.
- Through active, forward-looking relationship management, you strengthen long-term retention and development of our accounts, thereby making a significant contribution to sustainable customer growth.
Requirements
- Commercial training or a degree, e.g., in business, communications, health management, or social sciences
- Initial experience in Customer Relations, Customer Success, Account Management, or sales-related roles
- Enjoy interacting with clients, providing advice, and service-oriented communication
- Strong ability to identify needs, derive opportunities, and develop clients
- Structured, meticulous working style and strong organizational skills
- Excellent German language skills; English is a plus.
Benefits
- Individual target agreements and performance-based bonuses that provide genuine recognition for your achievements
- Diverse opportunities for personal and professional development
- Deutschlandticket or job ticket for sustainable and flexible mobility across Germany
- Monthly voucher card as a tax-free benefit for shopping, fuel, or leisure
- Meal vouchers as an additional subsidy for your meals
- Company pension plan with regular adjustments for your future security
- Free employee parking directly at the company site
- Joint after-work and team events to foster strong team cohesion
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
Account Manager facilitating vehicle transactions for private sellers and dealers in Hamburg. Engaging with customers through onboarding and sales strategy development in a dynamic market.
Executive Manager of Strategic Partnerships at AP+, overseeing key member relationships and driving growth in transactions and revenue. Leading commercial relationships to align with the business objectives of AP+.
Business Relationship Manager overseeing client portfolios in TMT & Innovation Banking. Developing strategic relationships and ensuring clients have necessary banking solutions.
Hotel Account Manager connecting hotel partners and internal teams at ehotel AG. Ensuring hotel content is updated and managing partnerships for corporate customers.
Account Manager managing customer relationships and travel solutions in business travel sector at ehotel. Proactive client support and collaboration with sales and service teams.
Product Manager managing sales to retail customers for a cooperative in fresh produce. Involves client communication, market trend discussions, and order management.
Strategic Partnerships Lead at Headspace developing and managing high - value partnerships for mental health solutions. Focused on pipeline development, relationship management, and collaboration across teams, driving revenue growth.
Key Account Manager responsible for B2B customer acquisition and account management. Engaging with investment and consumer goods sectors in a hybrid work environment across the Dillenburg region.
Relationship Manager at Dun & Bradstreet driving sustainable growth through client relationship management. Collaborating with clients to achieve business objectives and owning portfolio performance.