Lead S&OP and capacity planning for logistics tech company, ensuring alignment across departments. Focus on demand conversion, capacity adjustments, and optimizing forecasts.
Responsibilities
Lead S&OP / Integrated Planning: define calendar, rituals, inputs/outputs, governance and ensure alignment between Commercial/CSM, Operations, Finance and Product
Convert demand into capacity: translate forecasts into plans for headcount (HC), equipment, warehousing, transportation and network by DC/client/service
Design and evolve forecasting models (short, medium and long term), establishing data validation methods, assumptions and scenarios (base/optimistic/pessimistic)
Multi‑site planning: balance volumes across DCs, define operational limits, and develop allocation and contingency strategies
Capacity performance management vs. actuals: monitor adherence, identify structural deviations, address root causes and adjust assumptions
Plan peaks and ramp‑ups: Black Friday/high‑season strategies, capacity expansion, initiative prioritization and follow‑up
Backlog and productivity management: anticipate queue formation, define action triggers, and support operations with tactical plans
Drive structural improvements in the planning process (tools, dashboards, automations, master data)
Lead and develop the Planning team (analysts): set goals, routines, technical quality and career growth.
Requirements
Solid experience in Logistics Planning / S&OP / Capacity Planning in high‑volume operations (e‑commerce, fulfillment, 3PL or transportation)
Experience with multi‑DC / multi‑site operations, capacity management and network balancing
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