About the role

  • Sr. Technical Writer at Resideo creating documentation for comfort, safety, and energy efficiency products. Collaborating with teams to publish online, mobile, and print formats.

Responsibilities

  • Author and publish single-sourced mobile online, print, and embedded in-app performance support including installation and setup guides, end user manuals, technical bulletins, and packaging used by technical professionals and homeowners.
  • Collaborate with Engineering, Product Management, Support, Project Management, and Marketing to define documentation architecture, requirements, delivery format, audiences, and technical scope.
  • Manages documentation plans, schedules, review, and approval processes.
  • Direct the work of illustrators creating assembly and wiring diagrams and product labels.
  • Leverage a single-source authoring tool (MadCap) to define and use product-specific variables, conditions, and reuse strategy for online and print materials.
  • Maintain product domain expertise in assigned HVAC, plumbing, or security systems.
  • Ensure technical documentation meets international regulatory standards.
  • Manage and implement documentation translations using AI tools.
  • Ensure compliance with version control, document testing, approval workflows, and other knowledge management best practices.

Requirements

  • 5+ years of technical writing experience with demonstrated technical writing and editing skills.
  • Experience writing and publishing rich media content for mobile applications.
  • Experience using MadCap Flare or a similar multi-channel, single-source authoring tool to create online and print-ready layouts.
  • HTML, CSS, and structured content experience.

Benefits

  • Resideo provides comprehensive benefits, including life and health insurance
  • life assistance program
  • accidental death and dismemberment insurance
  • disability insurance
  • 401k Plan
  • vacation & holidays.

Job title

Senior Technical Writer

Job type

Experience level

Senior

Salary

$92,570 - $157,630 per year

Degree requirement

Bachelor's Degree

Tech skills

Location requirements

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