Senior Technical Writer at Relay crafting user - facing communication for a digital banking platform. Collaborate cross - functionally to improve onboarding and product clarity in user experiences.
EA
Hybrid Senior Technical Writer
Posted 2 months ago
About the role
- Sr. Technical Writer at Resideo creating documentation for comfort, safety, and energy efficiency products. Collaborating with teams to publish online, mobile, and print formats.
Responsibilities
- Author and publish single-sourced mobile online, print, and embedded in-app performance support including installation and setup guides, end user manuals, technical bulletins, and packaging used by technical professionals and homeowners.
- Collaborate with Engineering, Product Management, Support, Project Management, and Marketing to define documentation architecture, requirements, delivery format, audiences, and technical scope.
- Manages documentation plans, schedules, review, and approval processes.
- Direct the work of illustrators creating assembly and wiring diagrams and product labels.
- Leverage a single-source authoring tool (MadCap) to define and use product-specific variables, conditions, and reuse strategy for online and print materials.
- Maintain product domain expertise in assigned HVAC, plumbing, or security systems.
- Ensure technical documentation meets international regulatory standards.
- Manage and implement documentation translations using AI tools.
- Ensure compliance with version control, document testing, approval workflows, and other knowledge management best practices.
Requirements
- 5+ years of technical writing experience with demonstrated technical writing and editing skills.
- Experience writing and publishing rich media content for mobile applications.
- Experience using MadCap Flare or a similar multi-channel, single-source authoring tool to create online and print-ready layouts.
- HTML, CSS, and structured content experience.
Benefits
- Resideo provides comprehensive benefits, including life and health insurance
- life assistance program
- accidental death and dismemberment insurance
- disability insurance
- 401k Plan
- vacation & holidays.
Job title
Job type
Experience level
Salary
Degree requirement
Tech skills
Location requirements
Senior Technical Writer at Relay, focusing on improving user experience through clear in - product communication in a fintech environment. Collaborating across teams to refine voice and messaging.
Technical Writer creating and reviewing technical documentation for GDIT's IT products. Ensuring clarity and compliance with agency standards while collaborating on a variety of projects.
Technical Writer Intern at NexThreat LLC collaborating on content creation like whitepapers and blog posts. Focused on technology with strong written communication skills.
Technical Content Lead responsible for shaping enterprise content strategies for a fintech startup. Collaborating with teams to produce high - impact assets for gaining enterprise clients.
Technical Writer II creating, editing, and managing documentation for the NISSC 3 program in Colorado Springs. Engaging with stakeholders to ensure clarity and compliance in technical documentation.
Communications professional supporting government program by delivering executive - ready communications and presentations. Requires strong Microsoft Office and visual presentation skills with a focus on compliance and quality.
Technical Writer producing documentation for customer success at Salesforce, focusing on AI - driven solutions with Agile practices. Collaborating with product teams to craft content experiences and training materials.
Technical Writer responsible for creating and editing SOPs, job aids, and process maps. Supporting documentation processes to ensure clarity and consistency in Genworth's operational practices.
Technical Documentation Writer responsible for creating clear and effective documentation for ArmorCode's AI - based security platform. Collaborating with product and development teams to ensure accuracy and user accessibility.