Operations & Performance Manager overseeing Road User Charging operations, ensuring effective management of services and enhancing performance in London. Leading teams and engaging with stakeholders effectively.
About the role
- Assistant commercial managing client operations and administrative tasks in a mobile sanitation company. Involved in customer relations and database management.
Responsibilities
- Handle incoming phone calls
- Take customer orders
- Prepare quotes and delivery notes
- Create and update customer records
- Manage invoicing
- Advise customers on equipment choices
- Upsell customers to optimize revenue
- Follow up on quotes
- Analyze Qualitest returns
Requirements
- Service-oriented with responsiveness and flexibility
- Able to work autonomously within a close-knit team
- Organized and adaptable
- Excellent interpersonal skills
- Strong ability to adapt to changing situations
Benefits
- 75% reimbursement of public transport
- Works council (CSE) gift voucher
- Supplementary health insurance (mutuelle)
Job title
Job type
Experience level
Salary
Degree requirement
No Education Requirement
Location requirements
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