Hybrid Product Operations Manager

at envelio

• Job title: Product Operations Manager
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Tech skills: TypeScript
• Location requirements: Hybrid, Cologne, Germany

About the role

• Product Operations Manager driving efficiency and clarity in product organization for energizing sustainable systems. Collaborating with various teams to optimize product operations and customer value.

Responsibilities

• As Product Operations Manager (all genders) at envelio, you ensure our product organization stays on a scaling course with clarity, efficiency and consistency
• You build and operate the operational foundations so Product Managers can focus on customers, the market and the product
• In close collaboration with Product Management, Engineering, Design, Customer Success, Finance and Sales, you help create measurable value for our customers and contribute to achieving our business goals
• You define, optimize and standardize cross-product processes such as roadmap planning, discovery and delivery frameworks, and release management, and ensure their sustainable implementation
• You establish a consistent product KPI set, reporting standards and dashboards, and develop robust data-driven product insights together with the team
• You take on project administration as the operational backbone: from scheduling, documentation and reporting to ensuring quality and compliance requirements, coordinating approvals and working with Finance for milestone-based invoicing
• You support and professionalize tender processes: from structured requirements capture and proposal costing to deadline and compliance management and clear handovers to Sales, Legal and Finance
• You promote knowledge sharing and documentation standards, ensure structured communication around product information (e.g., IGP documentation, release notes) and support internal and external product formats such as roadmap updates
• You enable smooth collaboration between Product, Engineering and other functions and drive initiatives to continuously maintain and improve established ways of working.

Requirements

• Professional experience or relevant internships in Product Operations, product or project management in a B2B/SaaS environment, ideally in a regulated market or the energy sector
• Strong process and systems thinking with the drive to build scalable workflows and standards and continuously improve them
• Solid experience building KPI systems, reporting and product analytics and collaborating with data and engineering teams
• Knowledge of common analytics and observability stacks is a plus
• Confident stakeholder management in complex initiatives, including bidding/tender processes and contract-bound milestones
• Strong communication skills, a structured way of working and high standards for documentation and knowledge management
• Fluent German and English, both written and spoken

Benefits

• Adapt your working mode to your lifestyle – fully remote (#LI-Remote) or hybrid with an office option
• Option to work remotely from abroad (up to three months per year from anywhere in the EU or the USA)
• 30 days of vacation + 3 corporate holidays
• Support for your health through our Urban Sports Club partnership
• Flexible use of a monthly mobility budget (e.g., company bike, public transport)
• Time and budget for personal development
• Optional occupational pension plan
• Regular company and team events