Manager of Patient Access responsible for department management at Ensemble Health Partners. Leading operations to improve customer service and uphold regulatory compliance standards.
Responsibilities
The Manager of Patient Access is responsible for planning, developing, organizing, and managing the Patient Access department.
Responsible for performance and effectiveness of these department(s).
The Manager will be responsible for the coaching and development of all staff performing these functions and implementing short and long-term plans and objectives to improve customer service and collect quality information.
Provide leadership and contribute to the revenue cycle and organizational goals.
Work closely with the Director of Patient Access to align processes and procedures with Ensemble Health Partners policies at an assigned facility or market.
Requirements
Minimum 2 – 3 year’s management experience in healthcare industry
Patient Access experience with managed care/insurance or call center preferred
Experience with Microsoft a must
Ability to balance numerous priorities, therefore requiring great skills in prioritization
Ability to understand and master numerous computer applications, while also understanding information technology enough to work with the I.T. department to ensure the technological needs of the department are being met
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