Store Manager leading store operations and team development while increasing brand awareness at Coach. Managing sales data analysis and fostering collaborative culture to achieve business goals.
About the role
- Spa Manager responsible for daily operations and team management at Meliá Hotels' SPA in Cancún. Leading strategies to enhance guest satisfaction and profitability.
Responsibilities
- Planear y supervisar la operación diaria del SPA.
- Gestionar al equipo de terapeutas, recepcionistas y personal de apoyo.
- Controlar presupuestos, costos y rentabilidad del área.
- Diseñar estrategias de venta, promociones y programas de bienestar.
- Garantizar estándares de higiene, seguridad y servicio.
- Supervisar inventarios de productos y cabinas.
- Analizar indicadores de satisfacción del huésped y revenue.
Requirements
- Licenciatura en Administración, Turismo, Wellness o afín.
- Experiencia mínima de 3 años en SPA hotelero o centros de bienestar.
- Conocimiento en terapias, protocolos y retail.
- Inglés intermedio–avanzado.
Benefits
- My MeliáRewards: Participa en nuestro programa de fidelidad exclusivo, disfrutando de beneficios y ventajas únicas.
- My MeliáBenefits: Aprovecha la compensación flexible y los descuentos exclusivos en una amplia variedad de productos y servicios, promoviendo un estilo de vida activo y saludable.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
Assistant Store Manager at Coach focuses on delivering sales results through employee development and operational efficiencies in retail. Emphasizing brand values and customer satisfaction.
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