Manager coordinating delivery of complex Threat Intelligence projects for high-profile clients. Overseeing analysts and collaborating with the Product Engineering team.
Responsibilities
Manage day-to-day delivery operations across the threat monitoring portfolio.
Assign analyst tasking and balance workloads to ensure coverage across multiple clients.
Develop and maintain delivery schedules across varying cadences (daily, weekly, monthly, ad-hoc).
Ability to write intelligence reports to a high standard.
Provide guidance and feedback to analysts (team of 5) to maintain high analytical standards.
Troubleshoot operational issues and escalate project risks appropriately.
Coordinate rapid-response reporting when threats meet escalation thresholds.
Coordinate day-to-day communication between analysts and Product Engineering team.
Translate analyst operational needs into clear technical requirements for Product Engineering team.
Support testing and validation of new collectors, models, and tool features.
Troubleshoot technical issues with OSINT collectors and internal monitoring tools.
Coordinate setup and maintenance of client-specific dashboards and monitoring configurations.
Ensure analysts have functioning technical capabilities to conduct investigations.
Stay current on tool capabilities and support training of analysts on technical features.
Contribute to development of standard operating procedures and team policies (e.g., monitoring workflows, analyst safety protocols, escalation procedures).
Support development and refinement of threat classification taxonomies and assessment methodologies.
Develop quality assurance processes, templates, and style guides for intelligence reporting.
Document technical procedures and delivery workflows.
Identify process gaps and implement operational improvements.
Translate complex technical and analytical findings into clear, actionable intelligence.
Support coordination with legal and law enforcement partners on high-priority threats requiring intervention.
Present findings to internal stakeholders and participate in client briefings.
Work collaboratively across technical and analytical team members.
Requirements
Candidates will be expected to undertake DBS checks or have, and be willing to apply for SC clearance - typically a minimum of three years’ continuous UK residency within the past five years.
3-5 years professional experience conducting analysis and investigations using open-source research, social media monitoring, and OSINT methods.
Demonstrated experience using OSINT collection tools, social media monitoring platforms, or intelligence analysis software.
Project management or delivery coordination experience managing multiple concurrent workstreams or clients.
Strong technical aptitude with ability to quickly learn new tools and technical systems.
Excellent analytical writing and editing skills with attention to detail and quality standards.
Experience developing or contributing to analytical standards, SOPs, or process documentation.
Ability to work under pressure in a fast-paced, high-operational-tempo environment.
Strong organisational skills and ability to balance competing priorities.
Excellent interpersonal and communication skills across technical and non-technical audiences.
Ability to handle sensitive content including threats, harassment, abuse, and explicit material.
Willingness to be on-call and occasionally work outside regular hours in response to incidents.
We require and will check on candidates' eligibility to work in the UK and pass any relevant security clearance procedures per the needs of clients.
Experience coordinating between analytical teams and technical/engineering teams.
Background in threat assessment, risk analysis, or intelligence production.
Experience managing or mentoring junior analysts.
Familiarity with AI/ML models for content classification or threat detection.
Understanding of major social media platforms, their technical features, and data access methods.
Background in protective intelligence, threat management, or corporate security operations.
Benefits
30 days' paid annual leave, excluding bank holidays.
Private healthcare package with access to specialist mental health cover, including coverage for partners and children.
Employee Assistance Programme providing access to mental health support.
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