Financial Navigator guiding patients through their financial journey during their stay and post discharge at healthcare facilities. Involves educating patients and addressing financial queries.
Responsibilities
Guide patients through their financial journey during their stay and post discharge
Assigned to a patient at the time of service and available up to 30 days post discharge
Serve as an onsite point person for financial questions and patient education
Perform onsite patient rounding, answering customer service calls, and facilitating process improvement projects
Requirements
3-5 years' experience in multiple areas of the revenue cycle
High School diploma/GED required
CRCR Required within 6 months of hire
Bachelor's degree or Equivalent experience in Healthcare Management / Administration is preferred
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