Call Center Agent at Engel & Völkers responsible for customer inquiries and support via phone. Managing relationships and communication effectively within the Sales Team in Athens, Greece.
Responsibilities
Managing incoming calls
Being a primary point of contact for customer phone inquiries regarding Engel & Völkers’ properties
Resolving issues as they arise & handling customer complaints, ensuring communication with the Sales Team
Building strong customer relationships by responding to requests and concerns effectively and professionally
Assigning call leads to the Sales Team
Requirements
Higher Education
Fluent in Greek and English language, written and spoken (German would be considered an asset)
Proficiency in MS Office and Google Workspace
Excellent written and verbal communication skills
Customer - oriented approach
Ability to multi - task and manage time effectively
Experience in similar role will be considered a plus
Benefits
Competitive compensation package
Monthly meal allowance
Private health insurance coverage
Learning & upskilling opportunities
Opportunities for professional development and career growth
Wellbeing package featuring exclusive discounts on gym memberships and high - quality meal delivery services
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