Senior Analyst Gas Scheduling responsible for ensuring natural gas moves efficiently across the Westcoast pipeline for Enbridge. Collaborating on complex problem-solving in a fast-paced environment with a focus on customer service.
Responsibilities
Complete all critical daily gas cycles within set timelines; ensuring all gas day process are completed accurately and efficiently.
Problem-solve incoming shipper issues related to nominations, scheduling cycles, Customer Interface user administration and any other shipper inquiries.
Manage administration of constraint management activities; ensure authorized capacity is accurate and updated in a timely manner.
Build and maintain positive business relationships with all internal and external stakeholders, responding to issues with a sense of ownership and proactive support.
Develop and deliver training for our shipper community and internal clients; provide training for new employees, customers, shippers, receipt point operators, and interconnecting pipelines.
Requirements
Undergraduate degree in a relevant discipline, or equivalent combination of education & experience.
Gas scheduling or other relevant experience is an asset.
Self-starter with a proactive approach to issues.
Excellent customer service orientation and relationship management competency.
Excellent oral and written communication skills.
Flexible and adaptable approach, together with strong analytical and problem-solving skills.
Benefits
A flexible benefits program that allows each employee to select the level of coverage needed for their family in the areas of health, dental, insurance and disability.
A paid maternity and parental leave benefit that offers up to 20 weeks of paid leave for birth-giving parents and up to 12 weeks for other eligible parents, providing flexibility and support during this important life event.
Valuable retirement savings plans, including a savings plan with company stock as an investment option.
Paid time off/vacation/sick, plus paid personal days off (depending on location), and paid holidays.
An Employee and Family Assistance Program.
A Wellness Program, which focuses on supporting healthier employees by providing tools, resources, and opportunities to improve physical, mental, social, and financial well-being.
Enbridge’s FlexWork (hybrid work model) offers eligible employees (Manager and below) the option to work from home on Wednesdays and Fridays, opt for a compressed work week schedule, or have flexible start and end times. Role requirements determine your eligibility for each option.
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